Services

Seven capability
pillars

Each pillar stands independently. Together, they form the commercial system most mid-market and enterprise teams are missing.

01

Commercial Strategy & Go-To-Market

Industry positioning, commercialization frameworks, segmentation, and competitive Go-To-Market strategy.

What's Included

  • Go-To-Market strategy and competitive positioning
  • Market segmentation and Ideal Customer Profile definition
  • Commercialization roadmaps
  • Revenue model design and pricing strategy
02

Customer Experience & Journey Management

End-to-end Customer Experience architecture, service design, regulated flows, and voice-of-customer integration.

What's Included

  • Customer journey mapping and touchpoint design
  • Voice of Customer data capture and analysis
  • Regulated experience flows (healthcare, financial)
  • Service design and optimization
03

Marketing Automation

Customer Data Platform implementation, lifecycle marketing, personalization engines, and attribution-ready systems.

What's Included

  • Marketing automation platform builds
  • Lifecycle and personalization workflows
  • Attribution modeling and campaign governance
  • Database segmentation and scoring
04

Sales Enablement

Account-Based Marketing programs, seller training, Sales Navigator activation, and enablement system design.

What's Included

  • Account-Based Marketing strategy and execution
  • Sales Navigator training and playbooks
  • Seller enablement systems and tooling
  • Pipeline visibility and reporting
05

AI & Data Infrastructure

Attribution layers, data lakes, signal activation, predictive models, and automation maturity.

What's Included

  • Attribution layer design and implementation
  • Data lake architecture and Customer Data Platform governance
  • Predictive signal activation
  • AI workflow automation tied to first-party data
06

AdTech & Programmatic

Demand-side and supply-side platform strategy, media buying optimization, and channel performance management.

What's Included

  • Programmatic media strategy and buying
  • Demand-side/supply-side platform optimization and management
  • Channel performance analysis
  • Cross-channel attribution and spend allocation
07

90-Day Commercial Sprints

Focused engagements delivering measurable commercial impact in defined cycles.

What's Included

  • Rapid diagnostic and opportunity mapping
  • Sprint-based execution with clear milestones
  • Cross-functional team alignment
  • Measured outcomes and knowledge transfer

The Gap We Close

Most mid-market companies
aren't ready for AI.

Before AI can drive revenue, you need the foundation. Most $50–300M companies we work with share the same gaps:

  • No attribution layer beyond last-click
  • GA4-only analytics with no data lake
  • No Customer Data Platform governance or first-party data strategy
  • No signal integration across sales and marketing

We build the commercial infrastructure that makes AI-driven growth possible.

Engagements are tailored.

Outcomes are not optional.

Every engagement begins with alignment on what success looks like—and ends with measurable impact you can point to.

Small Engagement, Big Clarity

Start with a Commercial Audit

Before committing to a full program, Kawaf runs a focused audit that maps your competitive position, benchmarks your commercial infrastructure against peers, and identifies exactly where to invest first. CMOs and VPs walk away knowing their next best move.

  • Competitive positioning analysis
  • Commercial infrastructure benchmarking vs. peers
  • Gap-to-opportunity mapping across all 6 dimensions
  • Prioritized 90-day action roadmap with executive readout

Not sure where
to start?

Let's talk through your situation. The right engagement will become clear.