Data & Process Migration for Enterprise

AffiniPay

A leader in payments for legal, accounting, architectural, engineering & manufacturing companies.

6 business units integrated. 3 service journeys mapped.

12

Stakeholder Interviews

6

Business Integrations

3

Service Journeys

$100M+

Company Revenue

Challenge

Fragmented processes across business units needed optimization for commercial value.

What We Did

Performed a comprehensive audit with 12 stakeholder interviews across 6 business units to identify technology and User Experience overlap, delivering a streamlined and efficient process.

Deliverables

  • Key Stakeholder Interviews & Tech Evaluation
  • Optimized People, Process, Technology & Data
  • Journey Maps & Playbook for Future Customer Experience

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